Privacy Policy

Kotrue Bloom Collective (“we”, “us”, “our”) operates this website located at kotrue.click (the “Site”) and provides premium floristry courses and community features (the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Account data: name, email, password (hashed), role.
• Contact data: email, phone number, and messages you send us.
• Transaction data: purchased courses, amounts, and timestamps.
• Usage data: pages viewed, device/browser info, general location (city-level), and referral source.
• Community content: posts, critiques, practice logs, and feedback.
• Cookies and local storage: preferences (theme), cart, and fallows.

How we use information

• Provide and improve the Services, including course delivery and community features.
• Process orders, payments, and account administration.
• Respond to inquiries and provide support.
• Personalize content, recommendations, and communications.
• Monitor performance, prevent fraud, and ensure platform integrity.

Legal bases for processing

We process personal data under legitimate interest, contract necessity, legal obligation, and consent (where required, such as marketing emails).

Sharing and disclosure

We do not sell your personal information. We share limited data with service providers (e.g., payment processing, analytics, email delivery) under strict contracts. We may disclose data to comply with law or in connection with a business transaction.

Cookies, analytics, and local storage

We use cookies and local storage to remember your preferences (including theme), manage cart and fallows, and improve the Site. You can adjust browser settings to limit cookies, but some features may not function.

Data retention

We keep personal data only as long as necessary for the purposes above and as required by law. You may request deletion where applicable.

Your rights

• Access, correct, or delete personal data.
• Object to or restrict processing in certain circumstances.
• Data portability for information you provided to us.
• Withdraw consent for marketing at any time.

Security

We employ administrative, technical, and physical safeguards to protect information. No method of transmission is 100% secure; please use strong passwords and keep them confidential.

Children’s privacy

Our Services are not directed to children under 13. If you believe a child provided personal data, contact us to remove it.

International users

By using the Site, you consent to processing in the United States and other locations where our providers operate. We apply appropriate safeguards for international transfers.

Changes to this policy

We may update this Privacy Policy. We will post changes on this page with a revised effective date. Material changes may be communicated by email.

Contact us

Questions or requests? Email [email protected] or write to Privacy, Kotrue Bloom Collective.